Terms & Conditions

• Acceptance: Use of a membership benefits constitutes acceptance of the terms and conditions listed herein.
• Membership Benefit Conditions: All Membership Benefits are valid only during the Membership Term and shall automatically expire thereafter.  All benefits are subject to availability, valid seven days a week, excluding Black-Out Dates, and may not be used in conjunction with any other discount or promotional offer.
• eCertificates: intended use of eCertificates should be provided at the time of advance reservation.  eCertificates are valid seven (7) days a week up to the expiration date mentioned on said eCertificates. Validity will not be extended beyond the mentioned expiration date. May not be used in conjunction with any other discount/ promotional offer.
• Membership package: Membership pack/App cannot be resold, auctioned or exchanged for monetary value.
• Black-out Dates: All benefits shall not be valid on the following dates: Valentine’s Day, Christmas Eve, Christmas Day, New Year’s Eve and Day, Eid El-Fitr, Eid El-Adha, Ramadan Iftar, Sham Elnseem, Hajj, Umrah season and other local national holidays.
• Cancellations: Cancellation of Membership will be honored up to ten (10) days from the date of issue, but no refund will be issued if any of the membership benefits have been utilized.
• Limitation of Liability: In no event shall the owners, operators, franchisors or licensors of any hotel that may accept the benefits of membership herein, or any of their affiliated or subsidiary companies, or their directors, agents, managers, or employees, or the proprietor or the marketing agent of the Membership Program (hereinafter collectively “Protected Parties”) be liable for any indirect, special or consequential damages; and without limiting the generality thereof, including any loss, cost or damage to, or suffered by, the Member or others, arising from defects, negligence, delays, failure of performance or non-performance, including all claims, demands, obligations, liabilities, indebtedness, breaches of contract, breaches of duty or of any relationship, liability for acts, omissions, misfeasance, malfeasance, damages of every type, nature or kind suffered by Members or others, resulting from the action, or inaction of the hotel or its agents or employees in connection with the Benefits provided to Member herein.  In the event of a breach of any the provisions hereof by any Protected Party, the extent of any liability of any such Protected Party shall be limited to the amounts paid by Member as a subscription for membership in the marketing program.
• The marketing agent is Hospitality Marketing Concepts (HMC). In no way is HMC liable for any indirect, special or consequential damages including any loss, cost or damage to or suffered by Member of or others arising from defects, negligence, delays, failure of performance or non –performance, including all claims demands, obligations, liabilities, indebtedness, breaches of contract, breaches of duty or any relationship liability for acts omissions, misfeasance, malfeasance, damages of every type, nature or kind suffered by the Member of or others resulting from the action or inaction of the Hotel, its agents or employees.